Refund Policy

At Livetvbox, we want to ensure that you are completely satisfied with your purchase. If you have any technical or sales-related issues, please don’t hesitate to contact us at the following address: [email protected]

If our technical support team is unable to resolve your issue within 7 business days, you are eligible for a full refund. 

We want to set the record straight and assure you that our services are generally very reliable, and you won’t encounter any issues that we can’t resolve. The refund policy covers you in all cases where problems stem from our technical side.

We’d love to hear from you so we can improve our services and resolve any issues. If necessary, we promise to offer you a refund within 7 days if you’re not satisfied with our services. Follow the instructions below to receive a full refund within 7 days of your purchase. 

Please note that we do our best to adhere to our policies and offer you a refund as quickly as possible. However, due to unforeseen circumstances, such as payment processors, banks, and financial institutions, it may take up to 15 days for the refund to appear in your bank account. Once a subscription has been canceled and refunded, you will no longer be able to subscribe to our services.

How do I request a refund?

If you would like a refund, please contact us directly so that we can process it quickly.

📲 WhatsApp: +33 7 56 75 67 01
📧 E-Mail: [email protected]

Please use the same email address you used when you subscribed and purchased our service so that we can process your refund directly.

Your satisfaction is our top priority, and we are deeply grateful for your continued support. If you have any further questions, please let us know.

Thank you for being a part of Livetvbox. We appreciate your understanding and cooperation.